Case: Air Liquide Spain, World Leader in Industrial and Medical Gases (Seresco)13th Aug 2013
The AIR LIQUIDE Group began operating in Spain in 1909, the year in which the Spanish Oxygen Company (Sociedad Española del Oxígeno, S.E.O.) was created in order to supply clients with industrial and medical gases. Since then, the company has established a relationship of trust and collaboration with the industry nationwide, which has enabled it to achieve its current position. In January 1996, and in accordance with the international strategy, S.E.O. was restructured and became AIR LIQUIDE Medicinal (in order to respond to the specific needs of the healthcare sector), AIR LIQUIDE ESPAÑA (gases and services) and AIR LIQUIDE Welding (welding equipment and materials), with a focus on the industrial sector. The company now has 900 employees, a head office in Madrid, 14 regional offices within Spain and 35 work centres. It is the worldwide leader in its sector.
After a period of time in which payroll operations were performed internally, Air Liquide decided to adopt a new focus for payroll management and allow the HR Department to concentrate on activities that help strengthen the company’s values: integrity, safety, quality and teamwork. Therefore, the company began to seek an outsourcing-services provider that had the flexibility to deal with both the everyday requirements and occasional specific needs of payroll management.
ALE chose Seresco, an outsourcer with over 40 years of experience in the payroll field. After analysing the pay structure and functional requirements of ALE, Seresco implemented its “Milena Personal” service platform, which incorporates technical features that enable ALE to access and monitor, in real time, every aspect relating to payroll management, delegating the tasks of calculation, verification and maintenance to the service provider.
ALE has found more than a service provider; it has a found a truly technological partner that is capable of adapting to changing demands and needs by implementing new functionalities or, thanks to the flexibility of the Milena platform, making adjustments to parameter settings and/or procedures. Advances have also been made in the development of decentralised processes, allowing each centre to report incidents directly; these incidents are later audited by the central services before their final inclusion in the calculation process.
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