Payroll Perfection: 3 pledges you should expect from your partner

Payroll Services Alliance 20th May 2018

Working with partners around the world can be challenging, but is also rewarding to both the business and customers. By collaborating and working with various partners, organisations around the world can achieve new business offerings and capabilities, allowing them to grow and branch out into new countries or regions. In the HR and payroll industry, a new partnership between two organisations can bring exciting new advancements.

At the beginning of a new partnership, the two (or more) organisations should prepare and negotiate an agreement that benefits both parties and clearly states the role of each organisation in the relationship.

However, what additional concepts should be included in the partnership agreement? Here are three aspects that should be considered:

1/ Compliance

Each country or region has various legislations and laws that need to be abided by. If two organisations—whether from the same or different regions—begin working together, it is critical that the companies both comply to local and regional legislations. HR and payroll professionals handle sensitive customer and employee data, so it’s paramount that legislations are complied with.

For example, with the General Data Protection Regulation (GDPR) coming into effect in May 2018, any organisation that handles or processes the data of individuals in the EU must be compliant with the new regulations. Whether it’s GDPR or another law or legislation, both partners need to take compliance seriously, and must be able to prove that they are making the necessary changes and arrangements to become compliant.

2/ Adaptability

Although it’s important for both organisations in the partnership to have rigid and certain expectations and deliverables, it’s also important to leave some room for adaptability in the relationship. By being flexible, both organisations will be able to adapt to the needs of the other organisation, and the other partner.

Adaptability allows the growth of new and innovative ideas, and ensures that the relationship flourishes, benefiting both the organisations within the partnership and company customers.

3/ Collaboration

Another important aspect of a partnership is to ensure that both organisations are willing to collaborate to improve both the partnership and the customer offerings. All businesses in the partnership need to organise and attend frequent meetings—whether face-to-face or over the phone—to keep the channel of communication open.

By putting an emphasis on collaboration, both partners will be able to express their opinions on the partnership, and can reflect on improvements of partner and customer offerings. This will ensure that the partnership continues to benefit the HR and payroll industry and community.

For HR and payroll partnerships, it’s important for both organisations to come together and continue thinking of new and innovative ways to improve the experience of both HR professionals and employees around the world.

After an agreement has been developed, both organisations should review the partnership agreement regularly, to ensure that the partnership is working at optimum level. A partnership is more than just agreements in a contract.

To learn more about what the Payroll Services Alliance can do for your business, please get in touch

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